Warranty & Return Policy
Comprehensive coverage and peace of mind with every Samco Battery Charger
Warranty Coverage
What's Covered
- Manufacturing Defects: Any defects in materials or workmanship
- Electrical Components: Digital display, charging circuits, safety systems
- Physical Components: Housing, connectors, cables, and mounting hardware
- Performance Issues: Failure to charge properly or maintain specified output
- Safety Features: Reverse polarity protection, overcharge protection
What's Not Covered
- Physical damage due to misuse, abuse, or accidents
- Damage from power surges or incorrect voltage input
- Normal wear and tear from regular use
- Damage from unauthorized repairs or modifications
- Water damage or exposure to extreme environmental conditions
Return Policy
3-Day Money-Back Guarantee
If you're not completely satisfied with your purchase, return it within 3 days of purchase for a full refund.
Contact Us
Call us at +91 99539 35912 or WhatsApp to initiate the return process. No need to explain why you want to return.
Get Return Authorization
We'll provide you with a return authorization number and shipping instructions.
Pack & Ship
To be eligible for return, the charger must be unopened and in its original box. Customers are responsible for return shipping costs.
Receive Refund
Once we receive the charger, we'll process your full refund within 3-5 business days.
Warranty Claims
How to File a Warranty Claim
Contact Support
Reach out to us with your purchase details and description of the issue.
Troubleshooting
Our technicians will help you troubleshoot the issue over phone/WhatsApp.
Send for Repair
Still facing issues? Send the unit to our service center.
Repair & Return
We'll repair or replace the unit and ship it back to you within 7-10 business days.
Required Information for Claims
- Purchase date and receipt/invoice
- Product serial number (if applicable)
- Description of the problem
- Photos/videos of the issue (if applicable)
- Your contact information and shipping address
Service Centers
We have authorized service centers across major Indian cities:
21 Gokhale Market
Contact for details
Contact for details
Free shipping both ways
Terms & Conditions
- Warranty is valid from the date of original purchase
- Original purchase receipt is required for all warranty claims
- Warranty is non-transferable and applies only to the original purchaser
- Replacement units will carry the remaining warranty of the original unit
- We reserve the right to replace a defective unit with a refurbished unit of equal value
- This warranty is in addition to your statutory rights as a consumer
- Samco Battery's liability is limited to repair or replacement of the defective product
Need Help with Warranty or Returns?
Our customer support team is ready to assist you with any warranty claims or return requests.
Support Hours: Monday - Saturday, 11:00 AM - 5:00 PM
Quick Reference
6 months from purchase date
3 days money-back guarantee
7-10 business days
+91 99539 35912